Zeitschrift für Tourismusforschung und Gastgewerbe

Exploring the Satisfaction, Commitment and Turnover Intentions of Employees in Low Cost Hotels in Or. Mindoro, Philippines

Gudelia C. Saporna and Ryan A. Claveria

Exploring the Satisfaction, Commitment and Turnover Intentions of Employees in Low Cost Hotels in Or. Mindoro, Philippines

It is widely believed that turnover adversely affect organizational effectiveness and productivity. Turnover can have a negative impact on the functioning of an organization through loss of cohesion and morale. Having a knowledge as what causes an employee to leave an organization gives managers the opportunity to curtail turnover more effectively. It is in this context that this research was conceptualized. This study was undertaken to determine how job satisfaction dimensions and organizational commitment influence turnover intentions among employees in selected low cost hotels in Oriental Mindoro, Philippines. The study made use of descriptive correlation research design, with 110 respondents conveniently selected from 10 low cost hotels in Oriental Mindoro. The result of the study shows that all job satisfaction dimensions are important to the respondents. On the other hand, job satisfaction dimensions are related to turnover intentions in terms of job nature and career development. Meanwhile, no relationship exists between organizational commitment and turnover intentions.